Stolen Breath does not offer refunds or cancellations on orders that have been completed, shipped or delivered. We also do not offer refunds if you do not like our version of a fragrance.
Unless we have made a discrepancy on your order, we have a no refund/no exchange policy. If we have made a discrepancy, we will be happy to exchange items but no refunds will be issued.
If an order is refused or returned without our written consent, the customer is responsible for any outbound shipping costs we have paid and a 50% restocking charge.Damages and Discrepancies:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue. You must contact us within 48 hours of delivery of your order. You will be required to provide written and photo proof if asked.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as fragrance, beauty, body care or cosmetic products). We also do not accept returns for hazardous materials, flammable liquids, or gases.
You can always contact us for any return questions at info@stolenbreath.com